Betting errors or claims

Última modificación: 11 March, 2022
Tiempo estimado de lectura: < 1 min

If you found an error or encountered a problem with your bet, please gather the following information before contacting us:

  1. Account Number
  2. Betting ticket no. – Betting ticket no.
  3. Rotation No.
  4. Correct score.

After that, contact our customer service department to solve your problem as soon as possible.

This post is also available in: Español

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The instabet.mx domain is jointly operated by the company “Multiopciones Deportivas Virtuales, S.A. de C.V”, operator of “El Palacio de los Números, S.A. of C.V.” under the protection of the federal permit DGAJS/SCEVF/P-01/2006, and with the authorization of the Dirección General de Juegos y Sorteos through the letters DGJS/DCRCA/0459/2021 dated March 22, 2021 and DGJS/DCRCA/2443 /2021 dated September 17, 2021. Access to online gaming websites for money is prohibited in certain countries. Bets from the USA are NOT accepted. The player is responsible for ensuring that they do not break any laws when accessing the Instabet.mx website. Access to the website is prohibited for those under 18 years of age. Gamble responsibly for entertainment, fun and recreation. Advertising aimed at adults. Gambling and access to minors are prohibited. Gambling is a disease that can affect the development of the person and the family. Copyright © 2022. All rights reserved.

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