To verify your account you must submit the following documents (KYC) at any time prior to submitting your withdrawal request:
- INE, IFE or passport photo to validate identity, driver’s license is not valid.
- Utility bill for no more than 3 months to validate residence in case the INE does not contain the residence address.
- Additionally, and as part of the requirements established by the relevant authorities, please indicate your profession or economic activity.
- Documents should be sent to help@instabet.mx. The waiting time for document review is 24 to 48 hours.
Accepted documents | Requirements |
---|---|
|
|
|
|
|
|
Tips for sending your documents:
- Images should be taken without flash because the light may cover important details of the document.
- The 4 corners of the INE or IFE must be visible.
Only color photographs will be accepted, black and white documents are not valid. - We accept scanned images if all information is visible and understandable.
- Read our Privacy Policy.
This post is also available in: Español